Contact Service and Support

Lake Shore products:
(614) 891-2243 (press 2 for Service)

Janis products:
(781) 491-0888 (press 2 for Service)



Product documentation and manuals

Software and drivers

User forum



Lake Shore's 3-year warranty

Our three-year warranty guarantees that Lake Shore products will be free from defects in materials and workmanship for three years from product shipment. The warranty applies to products ordered on or after January 1, 2012. Some exclusions apply. System products have a two-year warranty—see full warranty details.

We appreciate your patience while we rebuild our online shopping portal. Please contact us directly to place an order.