Our three-year warranty guarantees that Lake Shore products will be free from defects in materials and workmanship for three years from shipment of the product. The warranty applies to products ordered on or after January 1, 2012 and some exclusions apply— see full warranty details.
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Contact our Service Department
Lake Shore Cryotronics products: Tel: (614) 891-2243 (press 2 for Service)
Janis products: Tel: (781) 491-0888 (press 2 for Service)
Technical Support Engineer
Technical Support Scientist
Technical Support Engineer (Janis)