Lake Shore Cryotronics is pleased to introduce its new three-year warranty for its entire portfolio of probe stations, systems, instruments, and sensors. The new warranty, for products ordered on or after January 1, 2012, extends Lake Shore’s former one-year product warranty. It guarantees that Lake Shore products will be free from defects in materials and workmanship for three years from shipment of the product. Some exclusions apply. System products have a two-year warranty— full warranty details can be found at https://www.lakeshore.com/lake-shore-limited-warranty.
Lake Shore’s goal in tripling its standard warranty period is to help its customers preserve the investment they make when selecting the company’s equipment. This new warranty reinforces Lake Shore’s belief in its products, which feature superior and reliable designs combined with documented and verifiable specifications. Now more than ever, Lake Shore’s customers can make not only their measurements, but also their buying decisions with confidence. The three-year warranty is an important part of Lake Shore’s customer assurance program, which focuses on building long term, productive relationships with its customers.
“At Lake Shore, we take seriously our mission of meeting the current needs and future expectations of our customers by continually reinvesting in our manufacturing processes and products,” said Michael Swartz, President and CEO. “By extending our warranty, we are showing our customers that we have confidence in our products, and are just as committed to protecting their investment as they are. We care about the continued success of our customers beyond their initial purchase.”