Contact Service and Support
service@lakeshore.com
Lake Shore products:
(614) 891-2243 (press 2 for Service)
Janis products:
(781) 491-0888 (press 2 for Service)
Product documentation and manuals
Software and drivers
User forum
Recalibration
Repair
Our three-year warranty guarantees that Lake Shore products will be free from defects in materials and workmanship for three years from product shipment. The warranty applies to products ordered on or after January 1, 2012. Some exclusions apply. System products have a two-year warranty—see full warranty details.
We are unable to take web orders at this time. Please contact us to place an order.