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Quality is the heart of our business and key to our goal of total customer satisfaction.
Therefore it is our policy to:
Consistently provide valued products and services that meet the current and future needs of our customers and suppliers;
Support each other in the daily use of quality systems, processes and methods to improve every activity constantly and forever;
Continuously look for means to construct change which provides for significant improvements in quality beyond what can be achieved by continuous improvement methods alone.
Dr. John M. Swartz |
